From the first storm alert to final handback, we manage the whole operation — combining permanent local capacity with international surge support.
Estimators, PDR technicians and support staff deployed to affected regions with a 48-hour mobilisation target on declared events.
Repair stations configured to suit the event — fixed sites, mobile facilities, inflatable shelters and customer amenities.
Colibri 3D scanning delivers consistent, documented evaluation across thousands of vehicles — independent of who assesses each car.
Permanent local workforce extended by technicians from the group's international network when volumes exceed in-country capacity.
When an event lands, the constraint is always throughput — vehicles through assessment, vehicles through repair, customers through the door. Our response is designed around that pipeline, with pre-staged equipment, mobile scanning rigs and surge staffing from the global group.
Activation within hours of a confirmed hail event affecting partner regions.
Personnel, equipment and sites deployed against a pre-agreed response plan.
3D scanning and professional estimation of every vehicle entering the programme.
Work executed and tracked live through Hail Claim Pro for full transparency.
Post-repair verification scan, digital records and quality sign-off.
During a major event, information flow is what breaks first. We design the operation around live data — so insurers can see queue depth, customers can see where their car is, and our team can rebalance capacity in real time.
Let's agree the response plan, SLAs and integration before the next season begins.
Start planning